Outsourcing, Rebuilt

Your team.
Your rules.
Our people.

Insaan Global builds dedicated outsourced teams that work exclusively for your business — never shared, fully transparent, and monitored in real-time via NAS-AI.

Our Services
Customer ExperienceRevenue OperationsSales as a ServiceBack OfficeTalent OperationsNAS-AI IntelligenceAmman · JordanNorth America

The Insaan Difference

Every BPO company promises results. Most hide behind a black box. We give you the team, the tools, and a live window into every hour of every shift — so you never have to wonder what's happening inside your own operation.

100%
Dedicated teams
Never shared across accounts
24/7
Operational coverage
Across all time zones
Real-time
NAS-AI visibility
Agent-level performance data
6
Service lines
Fully integrated operations

NAS-AI Platform

Intelligence that never sleeps.

NAS-AI watches every shift so you don't have to. Real-time agent performance, live quality scoring, workflow bottleneck detection, and predictive analytics — all surfaced in a dashboard your team can access from anywhere, at any hour.

NAS-AI — Live Operations
Agent Utilization94%
Quality Score97%
First Contact Resolution88%
SLA Adherence99%
0
Active Alerts
24/7
Monitored
<1s
Data Latency

Industries

We know
your sector.

Financial Services
Financial Settlement Services
Accounting
Technology
SaaS
Professional Services
Logistics
Construction
Facilities Management
E-Commerce
Retail
Hospitality
Energy
Manufacturing

Where we operate

Built in Amman.
Built for North America.

Our Middle East Operational Hub in Amman, Jordan gives you access to a deep pool of highly educated, multilingual talent — with the cultural alignment, professional discipline, and English fluency your US operations demand. Oversight stays with you. Always.

Insaan Global — Amman Jordan Operations

Amman, Jordan

Middle East Operational Hub

7th Circle, Abdullah Ghosheh St

Ready?

Let's build your team.

Tell us what you need. We'll design a dedicated operation around your business — with full visibility from the first day.

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